Login problems often occur when a reset username or password is entered incorrectly.
If your email address has changed, please use your old email address to log into your account on www.hmnow.com, then manage your profile by clicking going to My Account by clicking your name in the upper right. Update your email address in the My Account section by clicking on the Edit Pencil next to the Membership section
Please consider the following when resetting your password:
- Passwords must be at least 8 characters.
- Passwords must contain at least one of each of the following:
- Upper Case Letter
- Lower Case Letter
- Symbol or Special Character