For accounts created through in-app purchase on an iOS device, all billing and account issues must be handled through iTunes. Step-by-step instructions on how to manage your iTunes account can be found by visiting: http://support.apple.com/en-us/HT202039
Articles in this section
- How do I reactivate my subscription?
- How do I edit my billing information?
- How do I use a coupon code?
- Do you offer a free trial of Hallmark Movies Now?
- I have a question about the rate on my current subscription. How long will it last?
- Why do you need my credit card information?
- How can I change my subscription plan?
- Why do I get "Must specify VID to load by !|400" when trying to reactivate my account?
- How do I get a refund?
- What if I have other billing issues not covered here?