We are unable to assist directly with subscriptions created through Dish. A subscription made through the Hallmark Movies Now app or website (www.hmnow.com) will not have access to HMN on Dish and vice versa.
More information on Hallmark Movies Now as a Dish On Demand subscription can be found here: Hallmark Movies Now On Demand Subscription
For any and all billing issues through Dish, you must contact Dish Customer Support.
You can contact Dish customer support at 1 (800) 333-3474 or by visiting the Dish Contact page here: Dish Support Contact. Be sure to tell the Dish agent that you have Hallmark Movies Now through your Dish On Demand package.