We are unable to assist directly with subscriptions created through Amazon Prime Video. A subscription made through the Hallmark Movies Now app or website (www.hmnow.com) will not have access to HMN on Prime Video and vice versa.
Amazon provides instructions on how to cancel Prime Video Channels here: Cancel Your Prime Video Channel Subscription
You can also follow the instructions below:
- Go to Manage Your Prime Video Channels.
- Under Prime Video Channels, find Hallmark Movies Now.
- Select Cancel Channel and confirm.