You can turn closed captions on and off on Android TVs from within the Hallmark Movies Now app. To access these settings, navigate down to the Account menu item at the bottom of the main navigation menu.
Click Closed Captions to reach the Closed Captions options. From here, you can do the following:
- Turn closed captions on and off.
- Change the text size.
- Change the type of background behind the text.
You can also turn CC on and off during playback of Hallmark Movies Now content. This can be done by pressing Down during playback to bring up a CC button below the scrub bar. Navigate to this button and click it to turn CC on and off.
You may need to turn captions on from the TV Settings, Google Support provides instructions here: Make Android TV more accessible