Troubleshooting
Do you have issues with watching movies or signing in?
Login Issues
Playback issues
- I got RESOURCE NOT FOUND when trying to watch a movie
- Why doesn’t Hallmark Movies Now play on Internet Explorer on Windows 7?
- I get USER NOT AUTHORIZED while watching movies on the website
- Why am I getting a "Maximum Streams Allowed" error?
- What should I do if I'm having buffering issues?
- What if I experience a slight delay when playing films?